Returns & Exchanges

At Aleph Beauty, we want you to be completely satisfied with your sustainable beauty ritual. If a product isn't the perfect fit, we offer a 30-day return policy for unused and unopened items to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the returns portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund or exchange.

• 3.
  Ship Items Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Processing & Refund

  Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.