Returns & Exchanges

At Aleph Beauty, we want you to be completely satisfied with your sustainable beauty ritual. If a product isn't the perfect fit, we offer a 30-day return policy for unused and unopened items to ensure your peace of mind.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team via the returns portal with your order number and the reason for your return to receive a Return Authorization.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund or exchange.

  • 3.
    Ship Items Back

    Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

  • 4.
    Processing & Refund

    Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.